TEKMedia Communications, Inc. -- Customer Feedback Survey

TEKMedia Communications, Inc. -- Confidence Competence Excellence


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Customer Support

Customer Feedback Survey
We would like to gather feedback on whether our staff is performing to your expectations. This will allow us to validate areas where we are doing well and to focus on improving areas where we may be falling short.
Rating Scale
(1) ------------------------------------- (3) ---------------------------------- (5)
Very dissatisfied	Neutral	Very satisfied

How satisfied were you with:

1. The quality of work we perform for you? (i.e. reliability, accuracy, completeness)
2. The timeliness of our team when responding to your critical needs?
3. Our ability to meet the commitments we make to you?
4. Our knowledge of your business and your needs?
5. The professionalism and courtesy we exhibit when working with your staff?
6. The perceived value (benefit versus cost) you see from us?

Are there any addtional comments you wish to make at this time?

Name*
E-mail*
We ask for your name and e-mail address so we may follow-up with you on specific issues. Contact will only be done by TEKMedia personnel; your information will not be divulged or released to any third party for any reason.

* -- These Fields are required

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